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Establishing the Facts: Investigative Interviewing and Interpreting Behavioural Indicators

  • 15 Apr 2020
  • 9:30 AM - 10:30 AM
  • webinar details will be sent upon registration


Registration is closed

The ACC Hong Kong Board of Directors invites you to the following presentation, jointly delivered by Futurum.


There are several situations where you may be required to perform an investigative interview. Too often, these interviews are conducted without professional training or following a specific methodology, and the risk (and cost) of getting it wrong can be significant.

It is imperative to uncover the facts of why an event or situation occurred and verify the truth as soon as possible.  By undertaking an expeditious investigation with the correct interviewing techniques, you install confidence in your processes and people, and protect trust within and outside your organisation.

During this session, James will address the following:

  • How to create an interview methodology based upon specific objectives
  • Behavioural indicators or cues that people display under stress and how to identify them
  • How to correctly interpret behavioural indicators that expedite the discovery phase during an interview
  • How to clarify and challenge inconsistencies to obtain an accurate account of the facts
  • How to summarise or record the interview for compliance purposes

Mr James Ellender has been involved in the security and risk arena for the past two decades. He spent ten years working in law enforcement, as a specialist detective for covert, intelligence led and sensitive operations in the United Kingdom. Following this, James worked with governments and global organisations advising, consulting and delivering training on strategic and tactical practices to protect and enhance their organisational capabilities.

He has honed his skills observing and assessing behaviours displayed by persons when they are under an elevation of stress. He regularly delivers training and speaking engagements in the areas of behavioural detection, interviewing techniques exploring the behavioural science of interviewees, and developing intelligence and investigation strategies for organisations.

VENUE: Webinar details will be forwarded upon registration
DATE: Wednesday, 15 April 2020
TIME: 09:30 am - 10:30 am
  1 Law Society of Hong Kong CPD point has been applied for. New York and California Approved Jurisdiction policy may apply. Please note you need to be logged in for the full duration of the webinar to qualify for CPD points. Unfortunately, points cannot be applied for members who join the webinar via telephone link. 

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